A study from The National Center for Biotechnology Information reveals that administrative work, such as charting, scheduling, and handling insurance issues, consume a significant amount of a physician's work time, leaving less time for face-to-face patient encounters. This highlights the urgent need for innovative solutions in healthcare data management. 

How can AI bring the next level of solution to healthcare? 

In the era of breakthrough technology, the healthcare industry stands at a transformative crossroads driven by the explosive growth of artificial intelligence (AI). While radiology is one of the first medical specialties to adopt digital transformation in medicine, it is natural to utilize AI in radiology. AI is now assisting hospitals and health systems in improving diagnosis and treatment, especially in cancer screenings that use radiology. 

“VinBrain has done well with DrAid™ platform, harnessing the power of AI to automatically detect abnormalities and alterations in medical images. But it’s time to think of the next step,” said Dr. Gregory Moore, Former Corporate Vice President of Microsoft and Google Health, VinBrain’s Board member at VinBrain annual Board Meeting. 

Present at the meeting were world-class experts in healthcare technology and international law, as well as VinBrain's senior advisory board members, Mr. Gregory Moore MD, PhD and Mr. Jonathan T. Fried, respectively. Together with the Founder, Mr. Steven Truong, the board discussed the potential of leveraging AI technology in healthcare data management and the advanced role of DrAid™ Enterprise Data Solution in this trend. 

Managing healthcare data is a challenging task. Healthcare generates a huge amount of information daily, from patient records, diagnostic images to laboratory results, treatment plans and more. The sheer volume of data overwhelms healthcare staff with administrative burdens, slowing down processes and hindering timely decision-making. Studies consistently show that physicians spend twice as much time on electronic documentation and clerical tasks as compared to time providing direct patient care. 

Mr. Jonathan T. Fried, former Ambassador of Canada to Japan and WTO, pointed out, “Whether you're in Vietnam, Malaysia or America, the healthcare system is in desperate need of streamlining, so the next big opportunity for AI to make a significant difference is to free up resources.”  

The problem of data management in healthcare stems from the vast amount of data scattered across various systems such as HIS, RIS, LIS... This dispersion creates difficulties in linking information and managing it efficiently. AI emerges as a breakthrough solution and the key to assisting for storing, analyzing, and managing healthcare data based on Big Data. Its ability to handle multiple tasks simultaneously and process massive datasets with exceptional speed makes AI an "on-top" tool for healthcare data management. This seamless data connectivity across hospitals and healthcare facilities, enabling patients to receive consistent and effective care, no matter where they are. 

DrAid™ Enterprise Data Solution by VinBrain stands at the forefront of this movement, tackling the challenge of fragmented healthcare data. Within just six months of its launch, the AI solution was piloted and tested in several departments of 108 Military Central Hospital and Vinmec Hospital; however, initial results demonstrate that it has achieved exceptional effectiveness.  

Playing the role as an AI software assisting doctors and healthcare managers, DrAid™ is highly regarded for its comprehensive features, such as Auto report using the RSNA's standard reporting template and speech-to-text technology available in 25 languages, enabling quick and easy medical report generation. Additionally, the intelligent chatbot DrAid™ Copilot, integrated into the DrAid™ ecosystem, provides virtual assistance to healthcare professionals 24/7, offering quick access to information on healthcare topics. 

The key advantage of DrAid™ platform is its scalability across a range of systems. Vietnam is known as a country with a diverse demographics, extensive medical data sets and complex healthcare systems. VinBrain’s AI product can adapt and expand alongside different sets of healthcare facilities in size and complexity, whether public or private, ensuring that the quality and efficiency of healthcare services are improved and streamlined. 

“There's a real opportunity here to transform healthcare systems by organizing their data,” Dr. Moore highlighted. “DrAid™ Enterprise Data Solution is a crucial step for the next phase. VinBrain should continue to build upon its medical solutions, while also recognizing that there is a broader aspect of medicine that now actually needs help.”  

“You’re addressing a pain point of administrators and CIO of an entire hospital with DrAid™ Enterprise Data Solution,” Dr. Moore concluded. 

Balancing AI with Privacy and Security 

The discussion around AI wouldn't be complete without addressing its potential risks or concerns, such as privacy violation and security vulnerabilities. As Mr. Jonathan pointed out, "Whether you're dealing with a single radiology image or a hospital’s admission policy, everybody will be concerned with the confidentiality and integrity of medical records and how they're handled.”  

VinBrain's DrAid™ Enterprise Data Solution leverages Microsoft Azure Cloud's robust encryption protocols to ensure sensitive patient data remains secure. Microsoft cloud technologies are used to safeguard sensitive patient data, ensuring that the data is fully encrypted and inaccessible to third parties, further enhancing the privacy of VinBrain’s product offerings. 

VinBrain's CEO, Mr. Steven Truong, underscores their commitment to data privacy and security through collaboration with Stanford University on data sharing practices. This responsible AI approach positions VinBrain for sustainable growth as a leader in healthcare technology. 

The patient’s best interest is the only interest that matters 

Dr. Moore concluded by highlighting a guiding principle that has resonated with him throughout his career in medicine and healthcare technology: "The patient's best interest is the only interest that matters," a quote by William Mayo, founder of the Mayo Clinic. He urged VinBrainers to always keep this patient-centric approach at the forefront of their work.   

By prioritizing patient well-being and ESG values at the forefront of every technological advancement, VinBrain has the potential to revolutionize healthcare not only in Vietnam but on a global scale.